Refund & Return Poilcy

At 7 Med Glutathione, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund within 7 days of receiving your order.

1. Eligibility for Return

  • Items must be unused, unopened, and in their original packaging
  • Product must not be damaged or tampered with after delivery
  • Proof of purchase (order receipt or confirmation) is required

2. Damaged or Incorrect Products
If you receive a damaged, defective, or wrong item, please contact us within 7 days of delivery. We will arrange a replacement or full refund after verification.

3. Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection
  • Approved refunds will be processed within a few business days
  • Refunds will be issued via the original payment method or agreed alternative

4. Non-Returnable Items

  • Used or opened products
  • Items returned after 7 days of delivery
  • Products damaged due to misuse

5. Shipping Costs

  • Customers may be responsible for return shipping charges unless the item is faulty or incorrect
  • Original shipping charges are non-refundable

6. How to Request a Return
To initiate a return or refund, please contact our support team with your order details and reason for return.

We reserve the right to refuse returns that do not meet the above conditions.